Privacy Policy

Privacy Policy for Fuerte d.o.o. ( Avax rent a Car)

Last Updated: 01.01.2024.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, address, email address, phone number.

• Identification Data: Passport, driver's license, or other government-issued identification.

• Payment Information: Credit card details, billing address.

• Rental Information: Reservation details, vehicle preferences, rental history.

• Geolocation Data: GPS data for navigation and tracking purposes.

• Communication Data: Correspondence with us via email, chat, or phone.

2. How We Use Your Information

We use your personal information for the following purposes:

• Rental Services: To provide and manage car rental services, process reservations, and fulfill contractual obligations.

• Customer Support: To respond to inquiries, provide assistance, and address customer service issues.

• Marketing: To send promotional offers, newsletters, and other marketing communications (you can opt-out at any time).

• Legal Compliance: To comply with applicable laws and regulations.

3. Data Sharing

We may share your information with:

• Service Providers: Third-party service providers assisting us in delivering our services (e.g., payment processors, IT support).

• Legal Authorities: When required by law or in response to legal process.

4. Data Security

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5. Your Rights

You have the right to:

• Access and rectify your personal information.

• Withdraw consent (if applicable).

• Request erasure of your data.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze trends, and administer the website.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. Please review this page periodically for the latest information.

8. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at privacy@support.avaxrent.com